Privacy Policy — Krupa Mistry Art
Last updated: 10 October 2026
1. About this Privacy Policy
This Privacy Policy explains how Krupa Mistry, trading as Krupa Mistry Art, collects, uses, stores and protects personal information when you visit or purchase from the Krupa Mistry Art website.
Krupa Mistry Art is a sole-trader art business based in Tamworth, Staffordshire, United Kingdom, selling original artwork, including original paintings on canvas and original artwork on paper, to customers worldwide.
For the purposes of UK data protection law, Krupa Mistry is responsible for the personal information collected through this website.
If you have any questions about how your personal information is used, you can contact:
Krupa Mistry
Email: krupamistryart@gmail.com
2. What personal information we collect
Depending on how you interact with the website, we may collect some or all of the following information:
Your name
Email address
Telephone number, where provided
Billing and delivery address
Information relating to your order
Payment and transaction information
Information you provide when contacting us
Information provided when requesting a bespoke artwork commission
Your preferences regarding marketing communications
Information about how you use our website, including technical information such as IP address, browser type and device information
Cookie and website usage information
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How we collect your information
We may collect information when you:
Purchase artwork through our website
Contact us by email
Submit a contact or enquiry form
Request a bespoke artwork commission
Sign up to our mailing list or newsletter
Communicate with us about an existing or potential order
Browse or use our website
Agree to receive marketing communications from us
4. How we use your personal information
We may use your information to:
Process and fulfil orders for artwork
Take and process payments
Arrange delivery of artwork
Communicate with you about your order
Respond to enquiries
Discuss and manage artwork commissions
Provide quotations for commissions
Provide customer service
Send information about your purchase
Send marketing communications where you have agreed to receive them
Maintain and improve our website
Understand how visitors use our website
Prevent fraud, misuse and security problems
Comply with our legal and accounting obligations
We will not use your personal information for purposes that are incompatible with those described above without providing appropriate information or obtaining consent where required.
5. Payments
Payments made through the website may be processed by Stripe and/or Squarespace, depending on the payment services enabled on the website.
Payment providers may collect and process information necessary to complete your transaction, such as payment details, billing information and transaction information.
Krupa Mistry Art does not intend to store your complete card payment details on its own systems.
Payment providers may process information in accordance with their own privacy policies and terms.
Once your chosen payment system has been confirmed, this section should be updated to name the exact payment provider(s) being used.
6. Delivery
When you purchase artwork, we may need to provide your name, delivery address, telephone number and/or email address to a delivery or courier company so that your order can be delivered.
We only provide information reasonably necessary to fulfil the delivery of your order.
As Krupa Mistry Art sells artwork worldwide, deliveries may involve international shipping providers and the processing of your information outside the UK.
7. Artwork commissions
If you request a bespoke artwork commission, we may collect information such as:
Your name
Email address
Contact details
Your artwork requirements
Images or reference material you provide
Delivery information
Details relating to your commission and communications about it
This information is used to discuss, create, manage and deliver your commissioned artwork.
Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.
8. Marketing emails
If you choose to subscribe to marketing communications from Krupa Mistry Art, we may use your email address to send you information such as:
New artwork
New collections
Available originals
Commission availability
Studio/news updates
Special offers or announcements
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting:
We will not deliberately add you to our marketing list without an appropriate basis for doing so.
9. Cookies and website analytics
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function, including features associated with shopping, security and website operation. Other cookies may be used for analytics, performance or other purposes.
Squarespace states that its platform can use analytics and performance cookies to provide information about website visitors and website activity. Squarespace Help
Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.
You can find more information about the cookies we use in our Cookie Policy.
The ICO says that visitors should be given clear information about cookies and that non-essential cookies generally require consent. ICO
10. Squarespace
Our website is hosted and operated using Squarespace.
Squarespace may process information relating to visitors and customers as part of providing website hosting, commerce, analytics, security and other services.
You can read Squarespace's information about data privacy and its handling of personal information on its website. Squarespace Help
11. Who we share information with
Where necessary, we may share personal information with trusted third parties involved in operating the business, including:
Squarespace
Payment providers such as Stripe
Delivery and courier companies
Email/newsletter service providers
Website analytics providers, where enabled
Professional advisers such as accountants, where necessary
Government authorities, regulators or law-enforcement bodies where we are legally required to do so
We do not sell your personal information.
12. International transfers
Because Krupa Mistry Art sells artwork internationally and uses online service providers, some personal information may be processed or stored outside the United Kingdom.
Where this happens, appropriate safeguards will be used where required by applicable data protection law.
13. How long we keep your information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
For example, information relating to purchases may need to be retained for accounting, tax, legal and business-record purposes.
Information relating to enquiries and commissions may be retained for as long as reasonably necessary to manage the relationship, complete the commission and deal with any subsequent questions or disputes.
Marketing information will generally be retained until you unsubscribe or it is otherwise determined that it is no longer appropriate to retain it.
We may retain certain information for longer where we have a legal obligation or legitimate business reason to do so.
14. Keeping your information secure
We take reasonable steps to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
15. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights relating to your personal information.
These may include the right to:
Ask for access to personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Withdraw consent where we rely on consent
Request certain information in a portable format where applicable
If you want to exercise a data protection right, please contact:
We may need to ask you for information to verify your identity before dealing with your request.
16. Marketing preferences
You can unsubscribe from marketing communications at any time.
Unsubscribing from marketing does not affect transactional communications, such as emails relating to an order you have placed or a commission you are currently arranging.
17. Children's information
The website is not specifically directed at children.
We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided us with personal information without appropriate permission, please contact us.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
The latest version will be published on this website with the date of the most recent update.
19. Contact us
If you have questions about this Privacy Policy or how we use your personal information, please contact:
Krupa Mistry
Krupa Mistry Art
Email: krupamistryart@gmail.com
20. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.